Your Pets Are Our Priority
At North Wake Animal Hospital in Wake Forest we are committed to our patients and their loving owners, backed by over 4 years of experience and a passion for pets.
What to Expect at a Veterinary Appointment
Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.
STEP 1
Get Settled
We encourage you to arrive at least 10 minutes before you appointment so you can fill in out New Patient Form. If you want to save a bit of time, you can complete our New Patient Form online in advance.
STEP 2
Meet Your Veterinarian
One of our veterinary team members will go over your pet's medical history with you and discuss any health issues they are having. You can ask any questions you want, and we'll dedicate time to answering them.
STEP 3
Examination, Diagnosis & Treatment
After your pet has been assessed, we will provide you with a diagnosis as well as all of your treatment options. Your vet will work with you to determine what the right treatment plan for you pet it.
After your visit, we will diligently document your appointment, making a note of any important information about your treatment plan you might require for our records.
Our Pet Care Philosophy
We are committed to giving all of our Wake Forest patients and their owners quality and compassionate care with exceptional service. We develop relationships with our clients so we can understand their needs just as much as their pets, as well as support them through the emotions surrounding the healthcare needs of their companions.
We do our absolute best to guarantee same-day appointments, and while you are here, we want you to feel like your furry family member is safe in our hands.
Hospital FAQs
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Are there payment plans available for my pet’s care?
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
- Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- Should I call ahead to book an appointment?
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please contact us right away.
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
- What types of animals do you treat?
We take care of small domestic pets such as cats and dogs.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Pet Owner Resources
Here are some helpful links for your pet's health.